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OTHER

Any other business.

> Back to Main FAQs

I’ve forgotten my password, how do I reset it?

Click here to reset your password.

I’ve been asked to provide further information, why is this?

To protect customers from fraud, we may request extra details like your current address, ID, contact details, or intended usage. Hireacamera reserves the right to cancel bookings if the information is not satisfactory.

Can I return my kit early?

Yes. Contact us and we’ll help arrange an early return. Please note, we cannot refund unused hire days once booked.

I left something in the bag/camera, can I get it back?

It happens! If it’s small, we’ll post it to you. For larger or valuable items, we can arrange a courier. Contact us to confirm we’ve found it and we’ll help get it back to you.

What are your opening hours?

We’re open from 8:30am to 5:30pm, Monday to Friday. We’re closed on weekends and UK bank holidays.

 

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